You call customer service to help solve an issue. Then an annoying AI bot wastes your time and leads you in circles. Next ...

From science fiction wonder to reality, AI is all the rage, with countless powerful AI tools becoming widely available for public use. It can be wildly helpful, whether you need help writing an ...

Scammers love to seed the internet with fake customer service numbers in order to lure in unsuspecting victims who are just trying to fix something wrong in their life. Con artists have done it to ...

(WJAR) — Artificial intelligence-powered shopping assistants are helping many folks with their holiday shopping this year. But can you trust every chat bot that pops onto your screen? Kristin Lewis, ...

New attack poisons sources AI chatbots use for content. Public sites like YouTube and Yelp abused to host spam links. AI answers can surface poisoned content and put users at risk. Cybercriminals are ...

As AI agents book trips and buy products on your behalf, Visa and Akamai say trust and identity are the missing pieces. As autonomous AI agents increasingly browse, compare prices, and complete ...

Be it due to pressure from tightening budgets or a desire to speed up processes, it is no secret that companies around the world are quietly putting artificial intelligence (AI) in charge of hiring, ...

The company’s sixth annual Cloudflare Radar Year in Review analyzes internet trends across traffic, security, outages, connectivity and AI activity observed on Cloudflare’s global network, which spans ...

MIT Technology Review’s senior reporter for features and investigations, Eileen Guo, and FT tech correspondent Melissa Heikkilä discuss the privacy implications of our new reliance on chatbots.