Employees build great companies, and they tend to know what to do to reinvigorate them. When faced with challenges, the natural response may be to call in a consultant. No offense to consultants—I've ...

A May 2024 Reuters Institute and University of Oxford survey, which included more than 12,000 people from six countries, found that 21% of respondents on average have used ChatGPT professionally. This ...

— -- D E A R W O U N D E D: I read your recent column on identifying problems at work. I have no trouble identifying problems, but sorting out how I can solve them is another story. A N S W E R: ...

It doesn’t matter if they lock their keys in their car, get lost in an airport, or find themselves surrounded by confusing Ikea manuals — some people always seem to know the next steps to take.