Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

Have you ever wished you could capture every word of an important phone conversation without scrambling for a pen or worrying about missing key details? With the latest update to iOS 18.1, Apple has ...

A controversial app that claims to pay people for recordings of their phone calls, which are then used to train AI models, could soon return after being disabled due to a significant security flaw.

Pixel 6 and newer phones now support built-in call recording. Recordings save locally and include automatic consent alerts. You can manage retention, share audio, and record select callers. Google ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...