ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Configuration management is a fundamental product development process. In fact, we would say "you don't know what you are doing if you don't know what you have;" that is, you don't have much of an ...

The Central Technical Support Facility’s Configuration Management Branch manages the deployed force software baseline for the Army Chief Information Officer/G-6 to support interoperability ...