Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

SHENZHEN, China, Dec. 30, 2025 /PRNewswire/ -- Tencent Cloud , the cloud business of leading global technology and ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Voiceprint-based attention locking, enabling seamless human-AI agent conversations in noisy environments with lots of speaking in the background Real-time vision-based intelligence, interpreting ...

SANTA CLARA, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- Agora, Inc. (NASDAQ: API) ("Agora”), a global leader in real-time engagement and conversational AI technology, showcased its cutting-edge ...

SAN FRANCISCO, Sept. 9, 2025 /PRNewswire/ -- aytm (Ask Your Target Market) today announced the launch of Conversation AI, a significant enhancement to its insights ...

What if you could build a conversational AI agent that not only answers complex questions but also integrates seamlessly with external tools, streams real-time responses, and delivers structured ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

DALLAS & DÜSSELDORF, Germany & LONDON--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced that the company has been named a Leader in the Gartner® ...

In recent years, AI (Artificial Intelligence) has been increasingly used in environmental education to bridge the gap in the knowledge, values, skills, ...