As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The stores are just so happy to be open, and ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

Black Diamond Solutions was chosen to develop an improved customer queue-management system for Int-AR-act so that they could effectively compete in that marketplace. A customer 'call forward' system ...