Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the realm of customer service, a monumental shift is underway. Outdated legacy software ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Salesforce Service Cloud is an all-in ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Our research shows that the best cleaning service software is Housecall Pro, as it offers an unmatched catalog of features for everything from scheduling and dispatching to invoicing and customer ...

Software for field service management is essential for businesses that depend on field service technicians to serve their customers. This software helps enhance and oversee operations, cut costs, and ...