全渠道客户体验（CX）和联络中心解决方案领袖Genesys 日前宣布在去年一年中，近100家顶级品牌部署了Genesys PureConnect全渠道交互产品。而这100家新客户中，有80%以上已替换掉原有的Avaya及思科等传统供应商的联络中心解决方案。这些新客户现在可以跨电话、电子 ...

As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...

Ocular Technologies, a South African customer engagement specialist, has achieved value-add reseller (VAR) status with Genesys, a global customer experience and contact centre solutions provider.