I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

When done right, communication and community-building can be powerful tools that establish your brand as an authority worth ...

Last week we discussed making sure the people you communicate with know who you are. That context is vitally important to ensure your message is properly received and understood. This week we're going ...

Synchronous communication relies on two parties being available at exactly the same time. Synchronous communication methods, such as meetings, telephone or Zoom calls, must be arranged. Both parties ...

Research consistently shows that communication is the heart of relationships. Without it, it’s like pizza without pizza dough — baseless. When something is this fundamental, you’d think it’d be easy, ...