Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

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Does your business have a framework for solving problems? Lean expert Art Smalley was one of the first Americans to work for Toyota Motor Corporation in Japan. There, he learned how to problem solve ...

The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

Let the lean process expose the issues, then use them as a chance to find out what is truly going on and improve your business Jon Sievert says he gets many different answers when he asks people to ...

“Lean” methodology creates quality improvement and leadership capacity, which is currently missing in ambulatory care settings. Failure to create this capacity will minimize transformation efforts.

In today's business world, lean and agile concepts are essential for creating value for customers and improving processes. Lean and agile are two approaches to process improvement that have been ...

See if this problem-solving technique sounds familiar: form a hypothesis, design an experiment, measure the results, and use the findings to inform the follow-up experiment. Science teachers might ...