I've lived through three eras of instruction manuals for physical products. The first stage saw every product come with a detailed physical instruction book. My experience with that was that males ...

There is a big push both from the private market and federal policymakers to improve interoperability and open up access to health data through smartphone apps and other digital tools. But on the ...

Meetings will make or break your local. If they’re well-planned and give people a sense of their own power, you’ll do well. If they ramble and wander and never seem to get anywhere, you won’t have a ...

The majority of mortgage applications are processed with automated technology, but lenders can use manual mortgage underwriting for more complex financial situations. If you have a limited credit ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...