If you’ve done your research into current IT certifications, you’ll see that Information Technology Infrastructure Library, or ITIL, is near the top of many lists. ITIL methods are designed to help ...

ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

TLDR: ITIL 4 is how businesses manage their IT framework — and this ITIL 4 Executive Review Course explain all the updates in the newest version. If you’ve never heard of ITIL, then you’ve probably ...

Two of today’s most popular acronyms in the alphabet soup of the IT industry are ITIL and SOA. The IT Infrastructure Library has gained attention as a governance framework aimed at helping IT ...

That's the question recently put forth by Gareth Daine, who quizzed some 25 industry experts and observers on whether the two methodologies clash, or are compatible. ITIL, originally known as ...

Agile service management means applying the agile mindset to IT service management, a concept that is as simple as that. Take into account, though, that this is not something that has often been done ...

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The IT Infrastructure Library (ITIL) is a resource that provides recommended procedures for delivering information technology services through the application of a methodical strategy for IT service ...