Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Begin by identifying outdated tasks in your employee onboarding that could benefit from automation such as paper-based documentation. Choose the right employee onboarding automation tools by exploring ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

Robotic process automation (RPA) combines robotic automation with artificial intelligence (AI) to automate human activities for banking. RPA has reshaped the back-end of banking processes, and banks ...

A detailed look at O-PAS™ Standard, Version 1.0 Process automation end users and suppliers have expressed interest in a standard that will make the industry much more open and modular. In response, ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

Automation has reshaped work over the past few decades, bringing notable improvements in speed, scale, and efficiency across industries. Consequently, machines and software took over repetitive tasks, ...