Many people noticed that their social skills got a little rusty during the pandemic. My latest book discusses the psychology of mirrors and reflections. Research explains why being reflected by others ...

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For many people, small talk is not their favorite activity, but everyone engages in it at some point. When meeting new people, small talk is used as an icebreaker for conversation. It’s an interaction ...

In a recent episode of “The Loan Officer Podcast,” co-hosts Dustin Owen and John Coleman discuss key tips for loan officers when engaging in small talk with prospective clients. Owen and Coleman ...

Think about what it's like to be at a birthday dinner where you have to interact with your friend's neighbors for the first time, or what it's like to be waiting for a Zoom to begin with coworkers you ...

You’re standing in line at the supermarket or drugstore when a stranger speaks up. “Hello, how are you?” the stranger greets you. “Good, and you?” might be your response. Your conversation partner ...

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If you've ever had the unfortunate experience of saying the wrong thing at a staff meeting or a friend's housewarming party, you know just how easy it is to bungle small talk. The commonplace ...