Human insights platform company UserTesting Inc. today launched a new feedback engine and enhancements to its artificial intelligence capabilities that help organizations capture and analyze feedback ...

One reason user participation is low is that many test managers are using tools that are not explicitly designed for delta testing. In fact, most respondents (70%) use email to collect feedback from ...

Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

The new product development cycle can be quite complex, especially when it comes to technology. There’s a lot of planning, testing and tinkering that must happen before a tech product is ready to hit ...

No product will be successful if it doesn’t provide its users with a good experience. Entrepreneurs know this. But it can be challenging to know what users need and want in a product experience. My ...

This post was originally published on the Punchkick Interactive blog. We all know user testing is a large part of app development because of the benefits it carries, but where do you begin? For those ...

Through hands-on clinician testing on an Allscripts-developed tasking module, we increased the module’s score on the industry standard System Usability Scale from 36 to 87, out of a possible 100.

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

User testing involves evaluating the functionality and user-friendliness of a website, app or other digital product. Testers often record a video of themselves using the product as they attempt to ...

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UserTesting Inc., a startup that helps companies such as IBM Corp. gather user feedback about their digital products, has closed $100 million in fresh funding. Announced this morning, the investment ...

Beta testing refers to the process where a company allows potential users to try out a new product before it is officially released to the market. This stage is crucial in the product development ...