O2 has strongly criticised rival operators Orange and Vodafone over their decision to remove VoIP functionality from Nokia's N95 handset, claiming that such a move causes a "bad customer experience".

Over at ZDNet Datapoint, colleague Chris Jablonski cites a Yankee Group reportthat says that "consumers expect VoIP to match the regular telephone experience." The section of the report Chris comments ...

Communication is key in business. Whatever your niche, you need smooth and reliable lines of communication. You need to know that customers or clients can reach you when they need to. You must be able ...

Software engineers at Apple Computer have been toiling away on a new set of features that will allow users of its next-generation Mac OS X operating system to place phone calls over their Internet ...

Immensely popular cross-platform messaging service WhatsApp is gearing up to take on Skype with voice-over-IP (VoIP) calling — and these are the screenshots that prove it. The feature will have a ...

After years of stagnation, Google Voice relaunched in early 2017 with redesigned mobile and web apps, as well as the guarantee of “regular” updates. VoIP calling functionality was still missing on ...

Voice-over-IP (VoIP) phone services, especially those delivered via the cloud, have become the standard these days, especially for small to midsized businesses (SMBs). The choices are vast, the ...

In our RingCentral vs Zoom comparison, we found that RingCentral RingEX is a better VoIP system than Zoom Phone, with our team finding more collaboration and outbound communication features, as well ...

If your company is looking to move beyond telco-based voice communications, then you probably should look into purchasing a business Voice-over-IP (VoIP) solution. But, before you choose a VoIP vendor ...

If your company has 100+ users and is in the market for a hosted VoIP phone system, be careful. Remember the scene in the movie Tommy Boy, “Fat Guy in a Little Coat”? You don’t want your company’s new ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...