Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

Moving beyond traditional temp agencies, iJility delivers custom workforce solutions designed to improve productivity, reduce labor costs, and enhance operational efficiency for the warehousing, ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...

Heidi Farris is the CEO of ActivTrak, focused on helping organizations use data to understand and optimize the way teams work. For years, people analytics promised to transform how businesses manage ...

The era of isolated AI applications is fading, replaced by a growing need for cohesive, integrated AI workforces. Businesses are no longer asking if they should adopt AI, but how to orchestrate its ...

Siemens is unveiling a production optimization solution designed for U.S. small- and medium-sized businesses, addressing ...