Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

You run into the grocery store to quickly pick up one ingredient. You grab what you need and head to the front of the store. After quickly sizing up the check-out lines, you choose the one that looks ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Two queueing theorists investigated why queues at restrooms are invariably longer for ladies than for men. Time and time again. What are the main causes for this disparity? And how can it be overcome?

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

We’ve all been in queues that seem to last forever, especially if we choose our queue at the checkout and the one next to ours is moving faster. You know the existential dread that comes along with ...

SINGAPORE — Singaporeans’ obsession for queueing — be it for a limited edition Hello Kitty plush toy, the latest iPhone or a bowl of Michelin-starred noodles — has seen students or the unemployed ...