Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...

The foot soldiers in this war are not foreign spies, but Filipinos, hired via contracts, paid by checks, and managed like call center agents ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the year’s most talked-about movies continues with The Secret Agent (O Agente Secreto), Neon‘s thriller from writer-director ...

It wasn’t a small role, either: O’Leary, a.k.a. Mr. Wonderful, the Canadian investor known for his candid, no-nonsense ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

The post Her Coworker Wasn’t Scoring Her Work Correctly, So She Found The Perfect Way To Get Back At Her first on ...

Dec. 26 often passes unnoticed in the Philippines. After all, the lechon is still here, and the holiday lull has settled in.

Data protection platform AvePoint has launched a command center to help organizations monitor artificial intelligence agents, addressing security risks and rising expenses as organizations deploy more ...

Three years after his death during an altercation with an off-duty FBI agent inside Metro Center station, Troy Bullock’s family continues to seek justice — now in a $15 million lawsuit. The U.S.

A pair of ICE agents were surrounded by neighbors and activists during an attempted immigration arrest in south Minneapolis on Monday.

From Janicza Bravo to Paula Thomas Anderson to Barry Jenkins and More ...